Industries · Professional services

Marketing for UK accountants, solicitors, and estate agents.

Karl handles the first-touch enquiries while you focus on client work — books discovery calls, qualifies the lead, and runs reputation in the background.

Who it's for

Client intake without the partner-time tax.

Professional services firms lose hours each week to first-touch admin — fielding enquiries, qualifying the prospect, sending the diary link, chasing the no-show. Karl handles all of it. Replies to every web chat, WhatsApp message, and form submission with a discovery-led conversation, captures the brief (matter type, urgency, fee bracket), books straight to the partner's calendar, and pushes a Day-1 follow-up if the prospect ghosts.

Chartered accountantsSolicitorsEstate agentsConsultanciesIndependent practices
A UK chartered accountant at the desk of a small high-street office.
The Receptionist
Karl's AI Receptionist
Karl's AI Receptionist
The AI Receptionist · Professional services

Every client enquiry, qualified before booking.

Karl is the AI receptionist for professional services firms — trained on UK conventions, handles first-touch enquiries with the discovery-led tone partners use themselves, captures the brief (matter type, urgency, fee bracket), books into the partner's diary, and follows SRA / ICAEW / ACCA tone constraints by default.

  • +Discovery-gated booking — only books prospects that fit the practice
  • +SRA Transparency Rules and ACCA-compliant phrasing
  • +Captures matter type, urgency, and fee bracket on first contact
Learn more about the AI Receptionist →
Why it all matters

Win the bookings your competitors miss.

Karl runs it all as one integrated system. The Receptionist answers messages, the Reputation Specialist runs reviews, listings stay clean across 30+ directories, and managed services handle social, blog, SEO, and website work — with every conversation writing into a shared AI CRM that knows your customers.

Why the Receptionist

Speed is the new differentiator.

The business that replies first usually wins the booking. Karl picks up every message in seconds — across web chat, WhatsApp, Messenger, Instagram DMs, and email — qualifies the inquiry, books the slot, and confirms it. Professional services businesses lose more revenue to slow first-response than to bad service. Karl moves first-response to zero.

Why reviews

Reviews lift you above the competition.

Google's local-pack rank is dominated by review volume and recency. Every 5★ review you collect lifts you above professional services competitors and signals trust to the customer comparing three options. Karl's Reputation Specialist requests reviews at the right post-visit moment, drafts replies in your tone, and flags negatives to you before they fester.

Why listings (the AI-citation comeback)

Listings used to be SEO chores. Then AI happened.

ChatGPT, Google AI Overviews, and Perplexity now cite local businesses by name when answering "best professional services firms near me" — and they pull that authority from the same place your old SEO did: clean listings, consistent NAP data, recent reviews. The businesses that maintained their listings ranked first 10 years ago. They're getting cited first now. Karl pushes your details to 30+ directories and keeps them in lockstep.

Why the full stack

One integrated system. Not a stack of different tools.

Customer communication, AI CRM, reviews, listings, social, blog, SEO, website — every layer Karl runs is built to talk to every other. The Receptionist's tone trains your review replies. Your booking patterns shape your social cadence. Your listings feed your local SEO rank. That's what makes Karl work better than any stack of disconnected tools — every part of the system is designed to make every other part stronger. One team, one bill, one inbox, one operating system.

In practice

Some of the jobs Karl does for you.

A snapshot of how the workforce shows up day-to-day for professional services firms — not a complete inventory. Karl handles anything in the marketing operations layer.

01

Discovery before the diary.

Karl qualifies the matter before booking — type of work, fee expectation, urgency — so the partner only meets prospects that fit the practice.

02

ICAEW / SRA-compliant tone.

Karl is trained on UK professional-services conventions — no fee claims that breach SRA Transparency Rules, no ACCA comparative-pricing slips, no advice that should sit with a regulated person.

03

Client-area handoff.

Karl captures the brief and routes to the partner with a full summary — name, matter, prior context, suggested fee bracket. The partner picks up an already-qualified conversation.

04

Reviews + referrals on Google + Trustpilot.

Post-engagement, Karl requests a review at the moment the client is most likely to say yes. Higher review volume + recency lifts the firm on local search.

05

Hours back for the partner.

Typical small-practice partners spend 4-8 hours a week on first-touch admin. Karl moves that to zero — those hours land back in chargeable work.

06

Out-of-hours coverage.

70% of high-net-worth enquiries come in evenings and weekends — when partners are off the clock. Karl picks up at 9 pm, books the diary slot for Tuesday morning.

Standard
$299/month

Show up where customers look

Includes
+Conversation AI on web chat, WhatsApp, Facebook Messenger, Instagram DMs
+Review monitoring with manual reply on Google + Facebook
+Schedule and post to Facebook + Google
+Listings on Google, Facebook, Apple, Bing, X, Instagram + 30+ sources
+Local SEO with 15 tracked keywords and listing sync to hundreds of directories
+AI CRM (Standard)
+Setup services: Google Business Profile claim + AI Receptionist setup
Setup
$349
Commitment
12 / 24 mo
Get Karl Standard
ProMost chosen
$499/month

Capture and convert more inbound

Everything in Standard, plus
+AI Reputation Specialist responding across Google, Facebook, Yelp + 100+ review sites
+AI Social Media Manager on Instagram, LinkedIn, X, TikTok
+Email marketing campaigns
+Reviews widget for your website
+AI-generated text and images for social posts
+Competitor monitoring (up to 3 competitors at Pro)
+Online citations + social mentions monitoring
+SMS text conversations and missed-call text-back
Setup
$349
Commitment
12 / 24 mo
Get Karl Pro
Premium
$799/month

Run the whole marketing function

Everything in Pro, plus
+Auto-respond to Google + Facebook reviews
+Auto-request new reviews via email
+NPS (Net Promoter Score) tracking with built-in workflows
+AI CRM Pro with Conversation Intelligence and Sales Coaching
+Karl Services: AI Reputation Specialist setup
+Managed Social Media — 12 expert-reviewed posts per month plus a quarterly SEO blog
+Managed SEO — audits, listings work, blogs, backlinks
+Voice AI phone receptionist — answers calls 24/7 (300 min/month)
Setup
$349
Commitment
12 / 24 mo
Get Karl Premium
À la carte

Pick the AI employees and managed services that fit your business. We put the plan together.

Why 12 or 24 months?

You're hiring an employee. Marketing compounds over time — give Karl the runway.

Setup fee

Flat $349 for every plan. Covers onboarding, brand training, account setup, and channel activation.

Go deeper · Professional services

Pick your specific business type.

Not sure which scope fits?

Three quick ways to figure out the right starting point for your business.

FAQ

Questions, answered.

The common ones. If yours isn't here, drop us a line.

The setup fee covers brand training on your voice, account setup, channel activation (Google Business Profile, web chat, listings sync), and the onboarding session with the team. Karl is fully configured for your business before month one starts. The exact amount depends on the product — see the pricing cards above for current rates.

You're hiring an employee, not paying a SaaS subscription. Marketing compounds over time — reviews collect, local SEO climbs, content libraries build. Karl needs the runway to show what he's worth.

24-month commitments come with personalized setups — extra training data, custom integrations, multi-site coordination, where they apply. Book a free consultation and we'll put together an offer that fits your business — pricing included.

Published plans are sized for single-site and small-multi-site businesses. For agencies and chains over 5 locations, we build a custom plan — contact us.

No — every price shown is ex VAT. UK VAT is added at the standard rate on every invoice.

No surprise hikes. We may adjust list prices for new customers over time, but the rate you sign at is the rate you renew at for the first commitment cycle.

Karl is ready to start.

Enter your details and Karl emails you the Business Snapshot — what's working, what's slipping, what to fix first.

Audit across six categories — listings, reviews, social, website, SEO, ads.