Professional services · Solicitors

Marketing for UK solicitors.

Karl picks up the conveyancing, family, employment, or wills enquiry — qualifies the matter, runs the conflict check question, captures fee-bracket expectations, and books the fee-earner's discovery call. SRA-compliant tone by default.

Who it's for

Built for the matter. SRA-compliant by default.

Law firms lose more new instructions to slow first-response than to fee. A conveyancing enquiry from a buyer with an offer accepted needs a response that day or the buyer instructs the firm down the road. Karl picks up enquiries across every messaging channel, qualifies the matter type (conveyancing, family, wills, employment, litigation, immigration), captures urgency and fee bracket, and books the fee-earner's discovery call. Tone follows SRA Transparency Rules + advertising guidance by default.

ConveyancingFamily lawWills & probateEmploymentPersonal injury
A UK solicitor at the desk of a small high-street firm.
The Receptionist
Karl's AI Receptionist
Karl's AI Receptionist
The AI Receptionist · Solicitors

Every matter enquiry, qualified and routed to the right fee-earner.

Karl is the AI receptionist for solicitors — qualifies the matter type, asks the basic conflict-check questions (names of other parties), captures urgency, books the fee-earner's discovery call. SRA Transparency Rules-compliant by default; no fee claims that breach guidance, no advice that should sit with a regulated person.

  • +Qualifies matter type (conveyancing, family, wills, employment, litigation, immigration) on first message
  • +Captures opposing-party names for the initial conflict check before booking
  • +SRA-compliant tone — no fee guarantees, no comparative advertising, no legal advice
Learn more about the AI Receptionist →
Why it all matters

Win the bookings your competitors miss.

Karl runs it all as one integrated system. The Receptionist answers messages, the Reputation Specialist runs reviews, listings stay clean across 30+ directories, and managed services handle social, blog, SEO, and website work — with every conversation writing into a shared AI CRM that knows your customers.

Why the Receptionist

Speed is the new differentiator.

The business that replies first usually wins the booking. Karl picks up every message in seconds — across web chat, WhatsApp, Messenger, Instagram DMs, and email — qualifies the inquiry, books the slot, and confirms it. Solicitors businesses lose more revenue to slow first-response than to bad service. Karl moves first-response to zero.

Why reviews

Reviews lift you above the competition.

Google's local-pack rank is dominated by review volume and recency. Every 5★ review you collect lifts you above solicitors competitors and signals trust to the customer comparing three options. Karl's Reputation Specialist requests reviews at the right post-visit moment, drafts replies in your tone, and flags negatives to you before they fester.

Why listings (the AI-citation comeback)

Listings used to be SEO chores. Then AI happened.

ChatGPT, Google AI Overviews, and Perplexity now cite local businesses by name when answering "best law firms near me" — and they pull that authority from the same place your old SEO did: clean listings, consistent NAP data, recent reviews. The businesses that maintained their listings ranked first 10 years ago. They're getting cited first now. Karl pushes your details to 30+ directories and keeps them in lockstep.

Why the full stack

One integrated system. Not a stack of different tools.

Customer communication, AI CRM, reviews, listings, social, blog, SEO, website — every layer Karl runs is built to talk to every other. The Receptionist's tone trains your review replies. Your booking patterns shape your social cadence. Your listings feed your local SEO rank. That's what makes Karl work better than any stack of disconnected tools — every part of the system is designed to make every other part stronger. One team, one bill, one inbox, one operating system.

In practice

Some of the jobs Karl does for you.

A snapshot of how the workforce shows up day-to-day for law firms — not a complete inventory. Karl handles anything in the marketing operations layer.

01

Conveyancing enquiry to fee-earner discovery call in one flow.

Buyer messages 'offer accepted, need a conveyancing solicitor'. Karl qualifies the matter (purchase only / purchase + sale, freehold/leasehold, estimated completion), captures the property address for conflict check, books the discovery call. Solicitor picks up qualified.

02

Conflict-check question handled before the diary slot.

Karl asks 'is anyone else involved we should be aware of?' on first contact — captures opposing-party names for the firm's conflict-check workflow before the discovery call is even on the diary.

03

Out-of-hours enquiries booked for first thing in the morning.

Most family-law enquiries land in the evening. Karl picks up at 10 pm, qualifies the matter, books the next-morning discovery call. Client doesn't have to ring three firms during their lunch break.

04

Existing-client comms routed to the matter-owning fee-earner.

When an existing client messages about their matter, Karl looks them up by name + reference, captures the question, and routes to the matter-owning fee-earner. With the previous conversation history attached for context.

05

Reviews after the matter completes, not before.

Karl times the Google review request the day after completion (conveyancing settlement, employment tribunal outcome, will signing) — when the client has the result they paid for. Higher conversion than the standard mid-matter ask.

06

Listings + SRA registration consistency across the directories that clients check.

Karl pushes your details + SRA ID across Google, Bing, Apple Maps, Google Business Profile, Solicitors.com, ReviewSolicitors, Legal 500 (where applicable), and the Find a Solicitor SRA directory — keeps registration numbers consistent for regulatory accuracy.

Standard
$299/month

Show up where customers look

Includes
+Conversation AI on web chat, WhatsApp, Facebook Messenger, Instagram DMs
+Review monitoring with manual reply on Google + Facebook
+Schedule and post to Facebook + Google
+Listings on Google, Facebook, Apple, Bing, X, Instagram + 30+ sources
+Local SEO with 15 tracked keywords and listing sync to hundreds of directories
+AI CRM (Standard)
+Setup services: Google Business Profile claim + AI Receptionist setup
Setup
$349
Commitment
12 / 24 mo
Get Karl Standard
ProMost chosen
$499/month

Capture and convert more inbound

Everything in Standard, plus
+AI Reputation Specialist responding across Google, Facebook, Yelp + 100+ review sites
+AI Social Media Manager on Instagram, LinkedIn, X, TikTok
+Email marketing campaigns
+Reviews widget for your website
+AI-generated text and images for social posts
+Competitor monitoring (up to 3 competitors at Pro)
+Online citations + social mentions monitoring
+SMS text conversations and missed-call text-back
Setup
$349
Commitment
12 / 24 mo
Get Karl Pro
Premium
$799/month

Run the whole marketing function

Everything in Pro, plus
+Auto-respond to Google + Facebook reviews
+Auto-request new reviews via email
+NPS (Net Promoter Score) tracking with built-in workflows
+AI CRM Pro with Conversation Intelligence and Sales Coaching
+Karl Services: AI Reputation Specialist setup
+Managed Social Media — 12 expert-reviewed posts per month plus a quarterly SEO blog
+Managed SEO — audits, listings work, blogs, backlinks
+Voice AI phone receptionist — answers calls 24/7 (300 min/month)
Setup
$349
Commitment
12 / 24 mo
Get Karl Premium
À la carte

Pick the AI employees and managed services that fit your business. We put the plan together.

Why 12 or 24 months?

You're hiring an employee. Marketing compounds over time — give Karl the runway.

Setup fee

Flat $349 for every plan. Covers onboarding, brand training, account setup, and channel activation.

More in Professional services

Related professional services businesses.

Overview
Professional services — the full picture.

Not sure which scope fits?

Three quick ways to figure out the right starting point for your business.

FAQ

Questions, answered.

The common ones. If yours isn't here, drop us a line.

The setup fee covers brand training on your voice, account setup, channel activation (Google Business Profile, web chat, listings sync), and the onboarding session with the team. Karl is fully configured for your business before month one starts. The exact amount depends on the product — see the pricing cards above for current rates.

You're hiring an employee, not paying a SaaS subscription. Marketing compounds over time — reviews collect, local SEO climbs, content libraries build. Karl needs the runway to show what he's worth.

24-month commitments come with personalized setups — extra training data, custom integrations, multi-site coordination, where they apply. Book a free consultation and we'll put together an offer that fits your business — pricing included.

Published plans are sized for single-site and small-multi-site businesses. For agencies and chains over 5 locations, we build a custom plan — contact us.

No — every price shown is ex VAT. UK VAT is added at the standard rate on every invoice.

No surprise hikes. We may adjust list prices for new customers over time, but the rate you sign at is the rate you renew at for the first commitment cycle.

Karl is ready to start.

Enter your details and Karl emails you the Business Snapshot — what's working, what's slipping, what to fix first.

Audit across six categories — listings, reviews, social, website, SEO, ads.