Healthcare · Physical therapy

Marketing for US physical therapy clinics.

Karl picks up every evaluation inquiry, books straight to your real schedule, and runs the follow-up cycle for active plans of care — so the clinic stays full without the front-desk phone ringing off the hook.

Who it's for

Built for the eval, the plan of care, and the follow-up.

PT clinics live on two patterns: the initial-evaluation inquiry from a new patient (who's chosen you over three competitors based on Google rank and reviews) and the follow-up cycle on active plans of care (which you can't lose to a missed reminder). Karl runs both. Picks up eval requests across every messaging channel, qualifies the condition (sports injury, post-op rehab, orthopedic, neuro, pelvic health), captures insurance vs self-pay, books into your WebPT / Jane / Prompt calendar, and runs the per-patient follow-up cadence so the plan completes.

Orthopedic PTSports PTPost-op rehabNeuro PTPelvic health
An American physical therapist in the treatment room of an independent clinic.
The Receptionist
01
The AI Receptionist · Physical therapy

Every evaluation inquiry, qualified and booked.

Karl is the AI receptionist for physical therapy clinics — trained to qualify the condition (orthopedic, sports, post-op, neuro), capture insurance vs self-pay, and book the right initial-evaluation slot length. Direct-access rules vary by state, so Karl captures referral details where your intake needs them. Active patients get follow-up reminders on the cadence their plan of care requires.

  • +Trained on orthopedic, sports, post-op rehab, neuro, and pelvic health intake patterns
  • +Captures insurance vs self-pay — carrier, copay and deductible questions flagged for verification
  • +Knows the difference between a 60-min initial evaluation and a 30-min follow-up
Learn more about the AI Receptionist →
Why it all matters

Win the bookings your competitors miss.

Karl runs it all as one integrated system. The Receptionist answers messages, the Reputation Specialist runs reviews, listings stay clean across 30+ directories, and managed services handle social, blog, SEO, and website work — with every conversation writing into a shared AI CRM that knows your customers.

Why the Receptionist

Speed is the new differentiator.

The business that replies first usually wins the booking. Karl picks up every message in seconds — across web chat, WhatsApp, Messenger, Instagram DMs, and email — qualifies the enquiry, books the slot, and confirms it. Physical therapy businesses lose more revenue to slow first-response than to bad service. Karl moves first-response to zero.

Why reviews

Reviews lift you above the competition.

Google's local-pack rank is dominated by review volume and recency. Every 5★ review you collect lifts you above physical therapy competitors and signals trust to the customer comparing three options. Karl's Reputation Specialist requests reviews at the right post-visit moment, drafts replies in your tone, and flags negatives to you before they fester.

Why listings (the AI-citation comeback)

Listings used to be SEO chores. Then AI happened.

ChatGPT, Google AI Overviews, and Perplexity now cite local businesses by name when answering "best physical therapy clinics near me" — and they pull that authority from the same place your old SEO did: clean listings, consistent NAP data, recent reviews. The businesses that maintained their listings ranked first 10 years ago. They're getting cited first now. Karl pushes your details to 30+ directories and keeps them in lockstep.

Why the full stack

One integrated system. Not a stack of different tools.

Customer communication, AI CRM, reviews, listings, social, blog, SEO, website — every layer Karl runs is built to talk to every other. The Receptionist's tone trains your review replies. Your booking patterns shape your social cadence. Your listings feed your local SEO rank. That's what makes Karl work better than any stack of disconnected tools — every part of the system is designed to make every other part stronger. One team, one bill, one inbox, one operating system.

In practice

Some of the jobs Karl does for you.

A snapshot of how the workforce shows up day-to-day for physical therapy clinics — not a complete inventory. Karl handles anything in the marketing operations layer.

01

Initial-evaluation booking in seconds.

New patient asks about an orthopedic or sports injury — Karl qualifies the condition, captures the insurance carrier, books the 60-min initial evaluation in your real calendar. The patient gets a confirmation before they message the next clinic in Google's local pack.

02

Plan-of-care follow-up reminders.

Active patients get reminders on the cadence their plan requires — weekly for acute rehab, every two weeks for orthopedic maintenance, monthly for chronic management. Karl knows from your EMR which patients are mid-plan and which are completing.

03

Insurance capture on the first contact.

Karl captures the carrier, member ID, and in-network question on the first message — and flags copay and deductible questions for your front desk to verify — so reception isn't fielding 'do you take my insurance?' calls all day.

04

Sports-clinic season patterns.

Sports PT clinics have predictable cycles — pre-season conditioning, in-season tweaks, post-season rehab. Karl prompts active patients at the right point in their sport's calendar so you fill capacity ahead of the rush.

05

Reviews after the first session, not after the first chat.

Karl times the Google review request to land after the first treatment session — when the patient has experienced the difference, not just had the chat. Higher review conversion than the standard end-of-plan ask.

06

Referrer-relationship continuity.

When an orthopedic surgeon or primary care referral comes in by email, Karl logs the referrer, books the initial evaluation, and sends an acknowledgment back to the referring office — the relationship loop closes itself.

Standard
$299/month

Show up where customers look

Includes
+Conversation AI on web chat, WhatsApp, Facebook Messenger, Instagram DMs
+Review monitoring with manual reply on Google + Facebook
+Schedule and post to Facebook + Google
+Listings on Google, Facebook, Apple, Bing, X, Instagram + 30+ sources
+Local SEO with 15 tracked keywords and listing sync to hundreds of directories
+AI CRM (Standard)
+Setup services: Google Business Profile claim + AI Receptionist setup
Setup
$349
Commitment
12 / 24 mo
Get Karl Standard
ProMost chosen
$499/month

Capture and convert more inbound

Everything in Standard, plus
+AI Reputation Specialist responding across Google, Facebook, Yelp + 100+ review sites
+AI Social Media Manager on Instagram, LinkedIn, X, TikTok
+Email marketing campaigns
+Reviews widget for your website
+AI-generated text and images for social posts
+Competitor monitoring (up to 3 competitors at Pro)
+Online citations + social mentions monitoring
+SMS text conversations and missed-call text-back
Setup
$349
Commitment
12 / 24 mo
Get Karl Pro
Premium
$799/month

Run the whole marketing function

Everything in Pro, plus
+Auto-respond to Google + Facebook reviews
+Auto-request new reviews via email
+NPS (Net Promoter Score) tracking with built-in workflows
+AI CRM Pro with Conversation Intelligence and Sales Coaching
+Karl Services: AI Reputation Specialist setup
+Managed Social Media — 12 expert-reviewed posts per month plus a quarterly SEO blog
+Managed SEO — audits, listings work, blogs, backlinks
+Voice AI phone receptionist — answers calls 24/7 (300 min/month)
Setup
$349
Commitment
12 / 24 mo
Get Karl Premium
À la carte

Pick the AI employees and managed services that fit your business. We put the plan together.

Why 12 or 24 months?

You're hiring an employee. Marketing compounds over time — give Karl the runway.

Setup fee

Flat $349 for every plan. Covers onboarding, brand training, account setup, and channel activation.

More in Healthcare

Related healthcare businesses.

Overview
Healthcare — the full picture.

Not sure which scope fits?

Three quick ways to figure out the right starting point for your business.

FAQ

Questions, answered.

The common ones. If yours isn't here, drop us a line.

The setup fee covers brand training on your voice, account setup, channel activation (Google Business Profile, web chat, listings sync), and the onboarding session with the team. Karl is fully configured for your business before month one starts. The exact amount depends on the product — see the pricing cards above for current rates.

You're hiring an employee, not paying a SaaS subscription. Marketing compounds over time — reviews collect, local SEO climbs, content libraries build. Karl needs the runway to show what he's worth.

24-month commitments come with personalized setups — extra training data, custom integrations, multi-site coordination, where they apply. Book a free consultation and we'll put together an offer that fits your business — pricing included.

Published plans are sized for single-site and small-multi-site businesses. For agencies and chains over 5 locations, we build a custom plan — contact us.

Prices are shown before tax. Where state or local sales tax applies to our services, it's added on the invoice.

No surprise hikes. We may adjust list prices for new customers over time, but the rate you sign at is the rate you renew at for the first commitment cycle.

Karl is ready to start.

Enter your details and Karl emails you the Business Snapshot — what's working, what's slipping, what to fix first.

Audit across six categories — listings, reviews, social, website, SEO, ads.